Frequently Asked Questions

Please select the question below that you would like answered. If there is not a question on this page feel free to contact N.E.O. Urology Associates, Inc. and they will be happy to provide you a solution.

Catheter Care

There is nothing special that needs to be done to care for a catheter other than empty it frequently. It is normal to expect abnormally colored fluid around the catheter such as small amounts of blood or white material.

This is usually due to a spasm of the bladder due to irritation from the catheter. If this condition persists the doctor may be able to prescribe a medication for you to help prevent further leakage.

Insurance

The physicians of N.E.O. Urology are specialists in disorders of the urinary tract and most insurance carriers require a referral from a primary care physician prior to seeing a specialist. We recommend that you call your insurance provider’s 800 number located on you insurance card prior to scheduling a visit to find out if your insurance provider requires a referral.

The decision to pay or not pay a co-pay is a decision of your insurance carrier that is based on your individual policy. We recommend that you contact your insurance carrier prior to your visit to find out information regarding their policy regarding co-pays and deductibles.

The physicians of N.E.O. Urology are providers for most health plans in our area. We recommend that you contact your insurance carrier to find out if our physicians are providers within your network prior to scheduling an appointment.

Procedures

No. We do not routinely require that somebody accompany patients who are to undergo cystoscopy in the office. The only situation that would require someone else to drive a patient home would be the use of a sedative or narcotic pain medicine. These are not routinely given for cystoscopy.

Cystoscopy involves placing a small scope through the urethra (tube through which you urinate) and into the urinary bladder. This is typically done in the office with the use of a numbing jelly. Most people tolerate this very well and describe the sensation as similar to having a catheter placed. If you prefer to have this done under anesthesia please inform your doctor and he will accommodate you.

Yes. We recommend that a friend or family member accompanies you to the office to drive you home after a prostate biopsy. We also discourage travel at any significant distance for 3 days after the biopsy in the event that a complication would arise.